Terms of service

Terms of Service

Welcome to Auroé Jewels by Kratika. By accessing or purchasing from our website, you agree to the following terms and conditions.

Products

We strive to display our products as accurately as possible. However, slight variations in color, size, or appearance may occur due to screen settings and photography.

Pricing & Payments

All prices are listed in INR (₹) and are subject to change without prior notice. Orders will be processed only after successful payment confirmation.

Order Acceptance

We reserve the right to cancel or refuse any order at our discretion due to product unavailability, pricing errors, suspected fraud, or other unforeseen circumstances.

Shipping

We offer shipping across India at a flat rate of ₹90 per order.

Orders are typically delivered within 3–6 business days. Delivery timelines are estimates and may vary due to courier delays, weather conditions, public holidays, or other circumstances beyond our control.

Returns & Exchanges

We do not offer returns, exchanges, or cancellations once an order has been placed and delivered.

In case you receive a damaged, defective, broken, or incorrect item, a clear and uninterrupted unboxing video is mandatory. Claims must be reported within 24 hours of delivery. Claims submitted without an unboxing video or after 24 hours of delivery will not be accepted.

Intellectual Property

All content on this website, including images, logos, product descriptions, graphics, and designs, is the property of Auroé Jewels by Kratika and may not be copied, reproduced, or used without prior written permission.

Limitation of Liability

Auroé Jewels by Kratika shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Contact Information

For any questions regarding these Terms of Service, contact us at:

Email: AuroeJewelsbykratika@gmail.com

Instagram: https://www.instagram.com/auroejewels?igsh=MWh3bDh6cHRxbzV1NQ%3D%3D&utm_source=qr

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of our website constitutes acceptance of any revised terms.